HealthHarmonie is a rapidly expanding organisation, operating in Birmingham city centre. Working in partnership with NHS organisations across England to provide patients with high quality community care services in Dermatology, Gynaecology, Ophthalmology, Minor Surgery and Non-Obstetric Ultrasound scanning.

By joining the HealthHarmonie family you will be a part of the fundamental infrastructure needed to deliver excellent patient care across the UK.

We look for the following in our staff:

  • Innovation

  • Eagerness to learn new skills

  • Willingness to take responsibility

JOB PURPOSE

  • Provide high quality administrative support services

  • Ensure all patients are treated with dignity and respect

DUTIES AND RESPONSIBILITIES
Working as part of a team to provide general administration including:

  • Managing patient clinic times

  • Monitoring referrals received

  • Liaising with GPs, patients and patient representatives to ensure up to date record keeping

  • Arranging appointments

  • Escalating difficult cases

  • Inputting patient data

  • Monitoring DNA rates

  • Booking patients in for appointments

  • Confirming appointments by phone

  • Faxing reports to GP’s

  • Facilitating clinic sessions

  • Coordinating communications for clinicians and management team

COMMUNICATIONS

  • Ensuring leaflets, appointment letter, up to date and accessible

  • Assisting in the development and maintenance of excellent relations and communications within all HealthHarmonie clinics and with all external agencies

KNOWLEDGE, QUALIFICATIONS, SKILLS AND EXPERTISE REQUIRED

  • Good general education. Business administration qualification or ECDL or equivalent is desirable.

  • Experience within an administrative role.

  • Strong communication skills

  • Understanding of Microsoft Office packages and Email.

  • Ability to prioritise work and time manage effectively, identify and solve problems

  • Strong attention to detail

  • You must be a team worker and treat both fellow colleagues and patients with dignity and respect.

BENEFITS

  • Salary - £16,286.40 Per Annum Pro Rata

  • Annual Leave - 20 days a year (bank holidays in addition)

  • Hours - 40 hours per week (Mon - Sun)

  • Overtime – Available and paid at time and half/double time

  • Pension scheme

  • Free parking

  • Annual pay review

HOURS
Part Time:
up to 24 hours per week (Monday to Thursday 1600-2000 & Saturdays 0900-1700)

SALARY
Salary: £16,286.40 Per Annum Pro Rata

Within HealthHarmonie patient safety and satisfaction is at the core of everything we do, working with us will allow you to share that passion for our patient services and enable you to develop your own ideas to assist in this vision. You will be provided with opportunities to develop your career as so many of our team have had the chance to already. To find out more about working with HealthHarmonie please head to our dedicated careers page linked at the bottom of the page.

 

Are you interested in this role? Then please send your CV to jobs@healthharmonie.co.uk.