Clinical Governance

HealthHarmonie's Clinical Governance Lead is Mr Joe Jordan. Mr Jordan is supported by our Clinical Governance Manager, Samantha Paterson.

Our Clinical Governance Framework: 

  • Education and Training for all of our staff

  • Research and Development within each of our services 

  • Evidence Based Practice promoting best patient outcomes

  • Complaints investigated and  used as learning and development opportunities

  • Audit on 10% of each Clinical staff members work monthly

  • Risk Management continuously reviewed promoting safe services


HealthHarmonie is registered with the Care Quality Commission for regulated activities:

  • Diagnostic and screening procedures

  • Surgical procedures

  • Treatment of disease, disorder or injury

Our last inspection was in March 2013

Quality Accounts

Providing high quality care for all of our patients is central to everything we do at HealthHarmonie. Our company’s vision is to “be the leading Community Healthcare Service Provider in quality and patient safety”. We ensure we monitor and assess our performance in relation to our vision and our Quality Account sets out to do this.

We continuously improve patient safety, effectiveness and patient experience within our commissioned Community services. Our main priorities are;

  • Reducing patient waiting times for appointments

  • Providing the patient with choice on their care pathway

  • Delivering flexible services to ensure healthcare appointments coordinate with patient lifestyles

  • Contractual Key Performance Indicator adherence

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