Hybrid Service Model:
With over 80 locations to support patients being seen closer to home and utilising telephone follow ups and face to face appointments.
Tailored Support for Commissioners and NHS Trusts:
Our customised solutions are designed to assist commissioners and NHS Trusts in achieving their objectives, optimising resource utilisation, and aligning with local healthcare priorities.
Pathway Development and Redesign:
We specialise in creating and refining patient pathways to ensure optimal care delivery. Our approach focuses on streamlining processes to enhance patient outcomes and satisfaction.
Integrated IT Solutions:
Our bespoke IT systems support pathway integration, providing EMIS-enabled updates, Docman report sharing and e-RS ensuring that shared patient records are accessible by both Trusts and Primary Care providers. This integration facilitates coordinated care and improves communication among healthcare professionals.
Proven Track Record:
We take pride in our proven track record at HealthHarmonie, having achieved a 91% of Patients recommending our service to a Family for Friend. Our collaborative efforts have extended to over 14 NHS Trusts and Integrated Care Boards (ICBs), as well as engaging with more than 300 GPs nationally.
Efficient Waiting List Management:
Our One Stop Shop model allows for diagnosis and treatment in a single visit, where clinically appropriate, significantly reducing wait times. Patients receive comprehensive care from the first appointment until discharge, with seamless coordination of any necessary referrals to Acute Trusts for more complex cases.
What Your Patients Say
“My appointment was on time, and the staff were very friendly, pleasant, and thorough with the examinations. They made me feel at ease and very comfortable, and everything was explained to me. They answered my questions. Very professional, indeed. I would recommend HealthHarmonie."
“My appointment was on time, and the staff were very friendly, pleasant, and thorough with the examinations. They made me feel at ease and very comfortable, and everything was explained to me. They answered my questions. Very professional, indeed. I would recommend HealthHarmonie."
“Fantastic service by professional staff. Very respectful and understanding. Regular reminders about appointments and even got a call to confirm I received an appointment letter. Procedure carried out and a week after I had my next appointment and as results were back I didn’t have to sit around worrying. Overall service was great."
“Staff have always been extremely polite and helpful, always have a smile on their faces and happy to answer any questions. It’s been a great experience here and flexibility of appointments has made it much easier to attend. Haven’t had single problem coming here and its been a pleasure to meet the staff here."
Frequently Asked Questions
How do I refer a patient?
Referring a patient is simple. Submit your referral via the eRS online platform, and our team will take care of the rest.
What services does HealthHarmonie provide?
We provide Gynaecology, Ultrasound, Dermatology, Minor Surgery and ENT services with Outsourcing and Insourcing solutions. We cover the management of the patient when they are referred in and offer face to face and telephone consultations.
How do you ensure quality care?
We strictly follow NHS guidelines, CQC standards and continuously monitor our services to ensure the highest levels of care.
How can my patient be seen by HealthHarmonie?
The patients condition must be assessed by the GP or Optometrist before we can see you. GP or Optometrist can refer to us if we're commissioned to treat the condition within the local area.
What if my question has not been answered here?
Please contact our support team at 0121 454 7779. We are happy to help!
Have an Enquiry?
Enquiry Process for GPs
We welcome General Practitioners to contact us with enquiries regarding our patient pathways. For non Clinical- related issues, please direct your emails to the appropriate addresses below.
GPs can enquire about our services, pathways, and related processes via the enquiry form and any patient related enquiry please use the emails below.
For general enquiries, please contact us at: health.harmonie@nhs.net
For results-related queries, contact us at:
For governance-related feedback, please contact us at: